Designing Experiences, Not Just Courses.

My Approach

Conversational Simulations

Designing high-fidelity, voice-driven scenarios where learners practice real conversations in a safe, AI-augmented environment.

Performance-First Mapping

Bridging the gap between knowledge and action by using Cathy Moore's Action Mapping to target measurable performance shifts.

Leveraging instructional scaffolding and intuitive visual design to reduce cognitive load and maximize long-term retention.

Cognitive-Centered Design

AI-Enhanced Learning Experience Design

Headphones recommended for the full experience.

My Recent Work

Defending the Digital Front: A Vishing Simulation

Where Evidence-based Design meets AI Voice: Training the human firewall to resist sophisticated vishing attacks.

The "Consultative Tech" for Home Services (HVAC/Home Repair)

Skilled technicians are great at fixing things but struggle with "upselling" or communicating value to homeowners, leading to low margins.

Meet Executive Elias

Meet Onboarding Owen

Meet Homeowner Heather

Meet Veteran Vera

Meet the Angry Customer

Meet the Mentor

Meet Late Payment Larry

Meet Technical Tina

From the Classroom to the Conversational Experience.

With a foundation in professional teaching and a mastery of Action Mapping, I don't just build courses— I design high-stakes conversational experiences. By emerging evidence-based LXD with cutting-edge AI voice technology, I help learners bridge the gap between knowing what to do and knowing what to say.

About Me

I bridge the gap between classroom pedagogy and the future of Voice AI.

Let's Connect and Create Something Impactful